I remember like it was yesterday.
The first time I used DocuSign was for a property that was on the market for less than 12 hours and already had the rumor of two offers coming in.
It was the 4th of July weekend 2009. My non-contingent, first time homebuyer knew this house was THE ONE. Before I went back to my office I told her "I can send this through for you to sign electronically". Of course the first question was "Huh?" followed by "Really?"
I firmly believe that the #1 reason my client got that house was because I had a completed offer to the listing agent less than two hours from when I showed it.
I believe that using DocuSign is like days of old before cell phones, DVR's and GPS...you don't know what your missing until you have used it. I mean, could you imagine going back to a Mapsco book or even your Palm Treo? (that phone was so cool at the time!)
Three years later, I almost exclusively use DocuSign and go paperless. I still have to print off some things that have to be signed like the seller's disclosure and the survey affidavit, but other than that, everything is done paperless. It really became more so when I got my iPad in May 2011. Here's what I am now doing:
- Instead of printing off the MLS sheets for my clients, I am using Evernote to clip the page to a notebook for each client. While viewing properties, I take notes based on what I see and what my client's say. I can email them the file if they like a specific home but it's also great to be able and look back at homes they have viewed.
- When I'm on a listing appointment, I show my potential sellers a sample listing agreement so that when the file comes through DocuSign, they don't have any questions about what they are signing.
- I will take pictures of things clients like and attach them to their file. No need to print anything!